What qualifies as a question of content ?

Content questions are about the contents of the data. They deal with questions of the validity of data, StatusCodes from the terminals, or problems with a tour.

Examples

• Release/Booking is invalid
• Container not recognised
• Warehousing is not ended
• The tour plan reference number doesn’t function at the terminal
• All questions about StatusCodes received

In these cases, please contact the terminal.
In questions about the content of the data, software providers cannot know the reasons for conflicting information, e.g., a new carrier booking which is only known by the terminals.

Contact info for the terminals

• contact form Eurokombi Terminal Hamburg
• contact form Eurogate Container Terminal Hamburg
• contact form Eurogate Container Terminal Bremerhaven
• contact form HHLA Container Terminal Altenwerder
• contact form HHLA Container Terminal Burchardkai
• contact form HHLA Container Terminal Tollerort
• contact form C.Steinweg (Süd-West Terminal)
• contact form HCS Hamburger Container Service
• contact form CCIS Hamburg
• contact form CMR Container Maintenance Repair Hamburg